Benefits/HR Coordinator

Middough - Cleveland, OH

Full-time - Entry Level

Cleveland, OH

Professional, Scientific, and Technical Services

About the position

The Benefits/HR Coordinator at Middough Inc. plays a crucial role in managing HRIS systems, benefit administration, and providing support for HR-related inquiries. This position involves coordinating various benefit processes, ensuring compliance, and delivering excellent customer service to employees and managers regarding benefit programs.

Responsibilities

• Coordinate benefits processing including new hire enrollments, COBRA events, terminations, and life/disability claims.
• Assist with FMLA requests and general employee leave requests.
• Support benefit open enrollment processes and provide employee orientation on benefits.
• Provide customer service regarding benefit programs and HR inquiries.
• Compile HR data and run monthly reports as directed by the VP of HR.
• Maintain employee personnel and HR documentation per policy.
• Collaborate with corporate functions and colleagues on joint initiatives.

Requirements

• Associate or bachelor's degree in human resources, business, or related field.
• 3+ years of hands-on HRIS experience required.
• 3+ years of hands-on benefit and human resources experience required.
• Experience with ADP Workforce Now, Oracle, Epicor, or Microsoft Dynamics 365 desirable.
• SHRM credential desirable.
• Working knowledge of applicable federal, state, and local employment laws and regulations.
• Highly effective verbal/written communication and interpersonal skills.
• Strong analytical, organizational, time management, and attention to detail skills.
• Highly skilled in Microsoft Office applications.

Nice-to-haves

• Experience in a professional, technical, or consulting environment.
• Ability to maintain professionalism and confidentiality.

Benefits

• Medical, Dental, and Vision coverage
• Company paid Short/Long Term Disability, Life, AD&D, and Travel Insurance
• Health Saving and Flexible Spending Accounts
• 401(k) Plan
• Paid Time Off, Company Paid Holidays
• Tuition Assistance
• Paid Certifications and Registrations
• Employee Assistance Program