Benefits Operations Analyst

Exact Sciences - Madison, WI

Full-time - Mid Level

Hybrid - Madison, WI

Ambulatory Health Care Services

About the position

The Global Benefits Operations Analyst at Exact Sciences plays a crucial role in enhancing the employee experience through effective management of benefits programs. This position involves collaboration with various internal stakeholders to ensure seamless administration of benefits, including medical, dental, vision, and retirement plans, while also focusing on continuous improvement of processes.

Responsibilities

• Own all benefits administration for assigned countries, including enrollment and vendor portal administration.
• Work closely with other Benefits Operations Analysts to support country projects and administration as needed.
• Collaborate with benefits design teams to implement changes to benefits and time away programs.
• Conduct benefits onboarding sessions for new joiners.
• Assist in the administration of all benefits, including medical, dental, vision, and retirement.
• Administer global time away and leave programs.
• Act as a liaison between outside administrators, vendors, and customers to resolve eligibility and claim disputes.
• Analyze current benefit administration processes and suggest improvements.
• Document and maintain administrative procedures for assigned benefits processes.
• Conduct periodic audits to ensure compliance and effectiveness of plans.

Requirements

• Solid understanding of human resources (HR) policies, procedures, and processes.
• Experience in benefits administration and employee experience enhancement.
• Strong analytical skills to assess and improve benefit administration processes.
• Excellent communication skills for liaising with various stakeholders.

Nice-to-haves

• Experience with HR information systems (HRIS).
• Familiarity with payroll processes and reporting.
• Knowledge of global benefits programs and compliance.

Benefits

• Inclusive culture and purpose-driven career opportunities.
• Robust benefits to support work-life balance.