Benefits Partner

About the position

The Benefits Partner at Dropbox is responsible for managing and optimizing benefit plans across the US and Canada, ensuring alignment with the company's business goals. This role emphasizes employee experience, operational excellence in benefit administration, and fostering cross-functional partnerships. The ideal candidate will possess creativity, analytical skills, and exceptional communication abilities to thrive in a fast-paced environment.

Responsibilities

• Manage and optimize benefit plans across the US and Canada, including medical insurance, retirement plans, risk insurance, spending accounts, COBRA, and compliance.
• Partner with brokers and providers to ensure smooth operation of plans, manage renewals, and facilitate updates or changes.
• Manage cross-functional partnerships with payroll, HRITS, and human resources.
• Focus on enhancing employee experience to ensure benefits and leaves are easily understood and accessible.
• Evolve existing processes and build operational excellence for benefit administration.
• Develop collaborative relationships with key partners across the organization.

Requirements

• Minimum of 5+ years of benefits analyst experience with a tech/SaaS company.
• Proven creativity and resourcefulness in solving problems.
• Ability to thrive and prioritize in a constantly changing environment.
• Superb communication skills, including experience communicating with people at all levels of an organization.
• Analytical and structured thinking to synthesize main considerations and create proposals.
• Exceptional teamwork and multi-tasking skills.
• Understanding of compliance requirements and best practices.
• Strong benefits administration experience and tech-savvy skills are a plus.

Nice-to-haves

• Experience with tools such as Excel, Workday, and ChatGPT.
• Experience working with a fast-paced Global Team.