The McQuade Organization - Temecula, CA
posted 3 months ago
Full-time - Entry Level
Remote - Temecula, CA
About the position
The Benefits Support Specialist role at The McQuade Organization is designed for individuals with strong customer service skills who are passionate about helping union members. This remote position involves engaging with union members to provide information about supplemental benefits packages, assisting with enrollment, and ensuring members receive the support they need.
Responsibilities
- Call union members to set up Zoom appointments.
- Serve as the first point of contact for union members nationwide primarily via phone and Zoom to deliver supplemental benefits packages on behalf of their union, answer any questions, and enroll them into programs they qualify for.
- Fill out electronic applications.
- Maintain a consistent full-time schedule.
- Participate in training and check-ins with your team.
Requirements
- Knowledge of union benefits is a plus.
- Excellent communication and interpersonal skills.
- Strong organizational and time-management abilities.
- Ability to work independently and as part of a team.
- Problem-solving skills and a commitment to member advocacy.
- Proficiency in computer applications, including Zoom.
Benefits
- Weekly pay and performance bonuses
- Benefits package including Health, Life, and Retirement
- Professional development and growth opportunities
