Benefits & Wellness Coordinator

Ccf Holdings - Savannah, GA

Full-time - Entry Level

Onsite - Savannah, GA

1,001-5,000 employees

Credit Intermediation and Related Activities

About the position

The Benefits & Wellness Coordinator at Community Choice Financial® is a pivotal role within the Human Resources department, located in Savannah, GA. This position is designed for an individual who is passionate about employee wellness and benefits administration. As a subject matter expert, the Coordinator will provide essential support to employees, guiding them through the complexities of the company's insurance benefits and wellness programs. The role requires a proactive approach to assist team members with benefits enrollment inquiries and ensure compliance with all relevant laws and regulations regarding benefits administration. In this role, the Coordinator will be responsible for the coordination, planning, and facilitation of health and wellness programs aimed at enhancing employee satisfaction and reducing claim costs. This includes developing promotional strategies for wellness initiatives and managing the employee perks program. The Coordinator will also play a key role in managing the annual open enrollment process, ensuring that all employees are informed and able to make educated decisions regarding their benefits. The position demands strong communication skills, as the Coordinator will frequently interact with employees to address eligibility questions, resolve claims issues, and maintain confidentiality in accordance with HIPAA regulations. Additionally, the role involves auditing and maintaining benefits information within the benefits administration systems, ensuring accuracy and compliance. The Benefits & Wellness Coordinator will also assist in the reinstatement of benefits for rehires and manage documentation related to qualifying life events. This full-time position requires in-person attendance during normal business hours, emphasizing the importance of collaboration and direct support within the team.

Responsibilities

• Communicate with all employees regarding eligibility, answering benefits-related questions, and researching resolution of claims while ensuring that confidentiality, federal, and state regulations are met.
• Manage and develop employee perks program.
• Assist in audits and maintenance of benefits information within the benefits admin systems.
• Assist in managing annual open enrollment for benefit programs.
• Assist employees with Benefit related questions.
• Determine qualification of a child support order for medical, dental and/or vision coverage and manage approval and documentation of submitted qualifying life event requests.
• Assist in audits and maintenance of benefits information within Oracle and the benefits admin systems.
• Reinstate Benefits for Rehires.
• Assist with a comprehensive wellness program.
• Coordinate, plan, and facilitate health and well-being programs for employees.
• Develop promotional and publicity plans for wellness programs throughout the organization.

Requirements

• Associate's Degree or Bachelor's Degree in Business, HR, or related field desired.
• 2 years of human resources/benefits experience is preferred but will consider knowledge from HR focused classes in school.
• Strong written and verbal communication skills.
• Strong professionalism in order to successfully interact with employees and management at all levels.
• Ability to maintain confidentiality and be familiar with HIPAA and other regulations pertaining to confidential health information.
• Ability to establish working relationships with employees, management, and vendors.
• Strong time management, prioritizing, and organizational skills.
• Ability to meet tight deadlines while maintaining project professionalism both internally and externally.
• Must be proficient in Microsoft Office Suite.

Benefits

• A comprehensive new hire training program designed to help set you up for success.
• Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development.
• Professional Development and Mentor Programs plus Ongoing Training Resources.
• Multiple coverage levels for Medical, Dental, & Vision.
• Group Health & Wellness Program, plus special savings on retail items, travel, entertainment, and more.
• Traditional 401(k) and Roth 401(k) with Company match.
• Options for Flexible Spending Accounts and Health Savings Accounts.
• Basic and AD&D Life Insurance.
• Optional pet insurance.
• Voluntary benefits, including short-term and long-term disability insurance, accident, critical illness, and hospital confinement insurance.
• Paid Time Off (Accrue 12 days per calendar year plus 1 additional day for each year of service after the first year of employment).
• Performance-based career advancement.