Best Buy Business, Inside Sales Associate Account Manager

$35,693 - $54,704/Yr

Best Buy - Sacramento, CA

Full-time - Entry Level

Hybrid - Sacramento, CA

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

As an Associate Account Manager for Best Buy Business, you will be responsible for delivering positive experiences to established clients and ensuring they are aware of the full capabilities of Best Buy Business. The role focuses on growing sales through repeat business and maintaining strong customer relationships, ultimately helping to achieve financial targets and expand the market presence among small and medium-sized businesses. This position is remote eligible, allowing you to work from home or another non-Best Buy location.

Responsibilities

• Coordinate the client journey for new and existing clients through various lead sources and communication channels.
• Process solutions sales and identify potential future opportunities requiring dedicated account management.
• Ensure all leads are contacted urgently to capture immediate needs and determine future opportunities.
• Utilize Microsoft CRM (Microsoft Dynamics) for business lead communication.
• Communicate effectively and partner with support teams regarding processes and customer experiences.
• Develop product knowledge, vertical expertise, certifications, and selling skills through the Learning Network.

Requirements

• 2 years of sales experience
• 2 years of customer service experience
• Strong verbal and written communication skills.

Nice-to-haves

• 2 years of sales experience with technology products, applications, and services.

Benefits

• Competitive pay
• Career advancement path based on performance metrics
• Generous employee discount
• Support for your physical and mental well-being.