Wind Creek Hospitality - Montgomery, AL

posted 2 months ago

Full-time - Entry Level
Montgomery, AL

About the position

The Beverage Server is responsible for serving alcoholic and non-alcoholic drinks to customers in the gaming facility, ensuring a positive and engaging experience for guests. This role requires knowledge of beverage offerings, compliance with alcohol service policies, and the ability to maintain a safe and welcoming environment for patrons.

Responsibilities

  • Serve alcoholic and non-alcoholic drinks to customers seated at gaming machines or bar areas.
  • Maintain complete knowledge of all menu items, liquor brands, beers, and non-alcoholic selections.
  • Greet guests, take beverage orders, and relay them to bartenders using the POS system.
  • Prepare beer, wine, and frozen drinks as needed.
  • Ensure compliance with WCH's Alcohol Policies & Procedures regarding the sale of alcohol.
  • Maintain sufficient inventories to meet the needs of the beverage operation.
  • Complete all applicable reports in a timely manner.
  • Ensure the physical condition of the premises is safe and healthy.
  • Anticipate guests' needs and respond promptly.

Requirements

  • High School diploma or GED required or currently enrolled in a GED program.
  • Must be twenty-one (21) years of age or older.
  • Six (6) months related experience and/or training preferred.
  • Ability to lift and carry 20lbs continuously throughout the day.
  • Must possess a high level of maturity, dependability, and punctuality.
  • Ability to communicate effectively in English, both verbally and in writing.
  • Must successfully complete Responsible Vendor Alcoholic Beverage Service and TIPS training.
  • Ability to perform basic mathematical calculations.
  • Must have a Tribal Gaming License or the ability to obtain one.

Nice-to-haves

  • Experience in wine knowledge is preferred.
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