BFT Temporary Senior Project Manager /Change Management

Massachusetts General Hospital - Boston, MA

Full-time - Senior

Boston, MA

Hospitals

About the position

The Senior Project Manager, Change Management, plays a pivotal role in the organization by reporting directly to the Executive Director of Organizational Readiness for Business Excellence. This position is designed for an individual who possesses both subject matter expertise in Change Management and a strong proficiency in complex project management. The Senior Project Manager will work independently, guided by the Executive Director, to lead practices that ensure project excellence while applying change management expertise in collaboration with key leaders and stakeholders. This role is critical in providing direction and delegation to team members, ensuring that change projects remain within scope and adhere to scheduling and quality requirements. In this capacity, the Senior Project Manager will be responsible for creating, managing, and distributing project communication artifacts, including status reports and information slide decks. They will also guide team report-out meetings and may stand in for the Executive Director of Organizational Readiness when necessary. The responsibilities of this role encompass project oversight, evaluation, coordination, and the development and documentation of project plans, requirements, specifications, timelines, and special projects. The planning phase involves identifying project objectives, scope, budget, resources, dependencies, and risks in collaboration with the Executive Director and Project Sponsors. The Senior Project Manager will prepare and manage work according to the project charter and secure buy-in from all stakeholders. They will facilitate the development of project timelines, define deliverables and milestones, and set priorities. Collaboration with the Executive Director and workstream teams on change management and communication approaches will be essential throughout the program and project duration. Ongoing project management responsibilities include owning accountability for meeting project objectives within the prescribed budget, developing and maintaining project documentation, monitoring progress, and ensuring corrective actions are taken to avoid project slippage. The Senior Project Manager will establish and maintain a change control process and framework, document and communicate project status regularly, and alert the Executive Director of any risks that may jeopardize project execution. They will also manage project staff, if applicable, and create a positive project team environment while performing project-related analytical work as needed. As an advisor, the Senior Project Manager will act as a consultant to the Organizational Readiness team and stakeholders on change management best practices. They will serve as the primary point of contact for assigned projects, ensuring coordination and integration with other projects, including the implementation of Workday and foundational projects related to Business Excellence. Facilitating project team decision-making and proactively addressing change management and communication needs will also be key responsibilities.

Responsibilities

• Lead practices for project excellence and apply change expertise in partnership with key leaders and stakeholders.
• Provide direction to work and delegation to team members to ensure change projects remain in-scope and meet scheduling and quality requirements.
• Create, manage, and distribute project communications artifacts such as status reports and information slide decks.
• Guide team report-out meetings and stand in for the Executive Director of Organizational Readiness as necessary.
• Identify project objectives, scope, budget, resources, dependencies, and risks in collaboration with the Executive Director and Project Sponsors.
• Facilitate the development of project timeline, define deliverables and milestones, and set priorities.
• Collaborate with Executive Director and workstream teams on change management and communication approach and plan for program and project duration.
• Own accountability for meeting project objectives within the prescribed budget.
• Develop, maintain, and delegate project documentation including Project Plan, Meeting Agendas, Meeting Minutes, Decision Documents, Scope Change Forms.
• Monitor progress and ensure corrective actions take place to avoid project slippage.
• Establish and maintain a change control process and framework.
• Document and communicate project status regularly and alert Executive Director of any risks jeopardizing project execution.
• Manage project staff, if applicable, and create a positive project team environment.
• Act as a consultant and advisor to the Organizational Readiness team and stakeholders on change management best practices.
• Serve as a change management primary point of contact for assigned projects to ensure coordination and integration with other projects.
• Facilitate project team decision making and help develop recommendations for items requiring input and/or decision making by project sponsors or other stakeholders.

Requirements

• Bachelor's Degree required; Master's degree preferred.
• 5-8+ years' experience in operations management, project management, or management consulting, preferably in a healthcare environment.
• 5-8+ years of Human Resources and change transformation management experience as applicable.
• PMP Certification preferred.
• Strong working knowledge of change management and the modern healthcare environment.
• Proficiency with Atlassian tools or other project management software.
• A combination of education and experience may be substituted for requirements.