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BHOM Leasing Consultant
Bh International Ltd. - Tallahassee, FL
posted about 2 months ago
About the position
The Leasing Consultant at BHOM Student Living is responsible for marketing and leasing apartments while providing exceptional customer service to residents. This entry-level position requires adherence to company policies and procedures, as well as a commitment to maintaining high occupancy rates and resident satisfaction. The role involves engaging with prospective residents, conducting property tours, and managing leasing paperwork, all while contributing to a positive community environment.
Responsibilities
- Maintain an excellent customer service relationship by adhering to the BHOM Living Playbook
- Greet prospective residents and show model and market-ready units
- Lease apartments and sell the products and services of the property to prospects
- Assist prospective residents with the completion of online applications
- Respond to internet leads, answer prospect calls, and conduct property tours
- Optimize occupancy while maximizing leased rent
- Utilize established sales and marketing strategies to increase property traffic
- Maintain thorough product knowledge of the property and competition
- Assist with market surveys as needed
- Collect deposits and/or fees associated with move-in
- Prepare and maintain lease-related paperwork accurately
- Maintain accurate prospect traffic and leasing data
- Inspect units quarterly and prior to move-in
- Assist with planning and hosting resident events
- Audit lease and renewal files for key controls
- Assist residents with the move-out process
- Write up and file service requests from residents
- Contribute to the general upkeep and cleaning of office and common areas
- Achieve high productivity through reliable attendance and report any issues to the supervisor.
Requirements
- Ability to read and write English fluently
- Ability to perform basic to intermediate math
- Computer literacy required
Nice-to-haves
- High school diploma or equivalent preferred
Benefits
- Paid holidays
- Tuition reimbursement
- Paid time off
- Employee assistance program
- Volunteer time off
