Continental Expedited Services - Nashville, TN

posted 3 months ago

Full-time - Entry Level
Nashville, TN
Support Activities for Transportation

About the position

Position: Operations Specialist Are you searching tirelessly for a great opportunity with a strong team of people and a great future, both financially and in your work/life balance? See what awaits you at Continental Expedited Services! We come second to none when it comes to freight and shipping service and speed, and we are committed to creating one of the most efficient logistics systems in North America. We're looking for a bi-lingual (Spanish and English) motivated, detailed, organized and analytical candidate that is seeking a challenging and dynamic career in the Transportation and Logistics industry and is open to working Third/Night Shift with a schedule Tuesday-Friday (4 nights a week) 8 pm - 7 am with a 1 hour break. You'll be responsible for overseeing the day-to-day operations by ensuring deliveries and shipments are made on time and safely. You'll work closely with drivers, dispatchers, and other personnel and vendors to manage schedules, routes and logistics, while negotiating rates with partner carriers. If you have the skillset and personality necessary, please apply to join our Nashville, TN team and participate in a long-term, lasting and meaningful career with us. Join our family today. The Operations Specialist is responsible for shipment management across North America by aiming to maximize customer satisfaction and gross margin optimization. The primary focus of this role is to source and manage shipments through Canada, Mexico and the United States with our company fleet and partner carriers.

Responsibilities

  • Oversee day-to-day operations ensuring timely and safe deliveries and shipments.
  • Work closely with drivers, dispatchers, and other personnel to manage schedules, routes, and logistics.
  • Negotiate rates with partner carriers.
  • Source and manage shipments through Canada, Mexico, and the United States.
  • Conduct spot pricing negotiations with partner carriers.
  • Perform daily load audits of pricing and load details.
  • Maintain proactive communication with partner carriers and company drivers via phone and email.
  • Collaborate with the service team for open communication and coordination.
  • Manage accessorial charges with partner carriers and company drivers.
  • Handle shipment deviation management and coordinate with company terminals for shipping and receiving.
  • Update locations for active shipments and ensure interdepartmental communication.

Requirements

  • 1+ year of experience in an operations role.
  • Fluency in Spanish is required.
  • Experience in carrier sales and/or brokerage experience of 3 years is preferred.
  • Ability to work onsite in Nashville, TN.

Nice-to-haves

  • Customer service experience (1 year preferred).

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Vision insurance
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