Special Education Research, Advocacy & Consulting - San Ramon, CA

posted 5 days ago

Part-time - Entry Level
Remote - San Ramon, CA

About the position

The Bilingual Administrative Assistant at Special Education Research, Advocacy & Consulting LLC (SERAC) plays a crucial role in supporting the operations of the organization by facilitating communication with clients and maintaining organized records. This part-time, remote position requires fluency in both English and Korean, and offers a unique opportunity to work closely with an experienced autism researcher and special education consultant, Dr. Lee. The role emphasizes professionalism, attention to detail, and a commitment to supporting families of individuals with special needs.

Responsibilities

  • Regularly communicate with FMS companies, regional centers, and community businesses to ensure clients' needs are met.
  • Document client requests and needs, report to the supervisor, and follow up with clients as necessary.
  • Maintain organized records of contacts, project statuses, and payments.
  • Assist with various administrative tasks to ensure smooth operations.

Requirements

  • Written and spoken fluency in both English and Korean.
  • Strong communication and phone skills.
  • Excellent analytical skills with keen attention to detail.
  • Proficiency in Microsoft Office Suite (e.g., Word, Excel, PowerPoint).
  • Persistence and proactiveness in following up with contacts.
  • Ability to protect and manage client data with care.
  • Professionalism and maturity in all interactions.
  • High school diploma or equivalent.

Nice-to-haves

  • Passion to support families of individuals with special needs.

Benefits

  • Flexible schedule
  • Paid sick time
  • Paid training
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