Bilingual Apartment Leasing Agent

$31,200 - $35,360/Yr

Intersolutions - Irving, TX

Full-time

Irving, TX

Administrative and Support Services

About the position

The Bilingual Apartment Leasing Agent is responsible for providing exceptional customer service to current and prospective residents in the multifamily housing industry. This role involves leasing apartments, managing resident relations, and ensuring properties are ready for new tenants. The position offers opportunities for career growth within the residential property management sector.

Responsibilities

• Greet prospective residents and give tours while determining housing needs and preferences.
• Accurately prepare and assist new residents with all leasing paperwork, including lease move-in packets, applications, lease agreements, and employment and credit checks.
• Collect security deposits, rent, and any other charges associated with residents' moves.
• Communicate all lease and community policies to new and current residents.
• Follow up with all leads and prospects that did not lease.
• Ensure apartments are move-in ready by inspecting and adding last-minute touches when appropriate.
• Seek out new residents with creative marketing techniques.
• Manage the lease renewal process.
• Respond timely to all calls, emails, and site visits.

Requirements

• Fluency in both English and Spanish.
• Ability to communicate effectively both in writing and verbally.
• Basic computer knowledge including Microsoft Word, Outlook, and Excel.
• Exposure to social media.
• Knowledge of leasing software is a plus, including Yardi, Blue Moon, Onesite, MRI, etc.
• Ability to work weekends as required.

Nice-to-haves

• Previous backgrounds in real estate, retail, sales, leasing, hospitality, or customer service roles.
• Experience with creative marketing techniques.

Benefits

• Paid training
• Referral program