Bilingual Apartment Leasing Agent

$37,440 - $41,600/Yr

Intersolutions - Los Angeles, CA

Full-time - Entry Level

Los Angeles, CA

Administrative and Support Services

About the position

The Bilingual Apartment Leasing Agent is responsible for providing exceptional customer service to current and prospective residents, assisting them in the leasing process, and ensuring apartments are ready for move-in. This role involves engaging with potential residents, managing leasing paperwork, and maintaining communication regarding lease and community policies. The position requires fluency in both English and Spanish, making it ideal for individuals who are passionate about working with people in a dynamic environment.

Responsibilities

• Greet prospective residents and give tours while determining housing needs and preferences.
• Accurately prepare and assist new residents with all leasing paperwork (i.e. lease move-in packets, applications, lease agreements, and employment and credit checks).
• Collect security deposits, rent, and any other charges associated with resident move-ins.
• Communicate all lease and community policies to new and current residents.
• Follow up with all leads and prospects that did not lease.
• Ensure apartments are move-in ready by inspecting and adding last-minute touches when appropriate.
• Seek out new residents with creative marketing techniques.
• Manage the lease renewal process.
• Respond timely to all calls, emails, and site visits.

Requirements

• Fluency in both English and Spanish.
• Ability to communicate effectively both in writing and verbally.
• Basic computer knowledge including Microsoft Word, Outlook, and Excel.
• Exposure to social media.
• Knowledge of leasing software is a plus including Yardi, Blue Moon, Onesite, MRI, etc.
• Ability to work weekends as required.

Nice-to-haves

• Previous backgrounds in real estate, retail, sales, leasing, hospitality, or customer service roles.
• Experience with Yardi or similar leasing software.

Benefits

• Paid training
• Referral program