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Upbound Group - Walla Walla, WA

posted 2 months ago

Full-time - Entry Level
Walla Walla, WA
Professional, Scientific, and Technical Services

About the position

The Bilingual Assistant Manager - Credit is responsible for providing customers with access to high-quality goods that enhance their quality of life. This role involves credit and collections, delivering exceptional customer service, managing deliveries and pickups, and maintaining an inviting store environment. The position offers full-time employment with a consistent schedule and opportunities for advancement within an award-winning culture.

Responsibilities

  • Communicate with customers and collect on accounts daily to positively impact growth and revenue.
  • Provide friendly, top-notch customer experiences through 'white glove' service in stores and customers' homes.
  • Safely load/unload and install products while following all handling and transportation procedures during deliveries and pickups.
  • Maintain an organized and clean store environment for both customers and coworkers.

Requirements

  • 1-3 years of retail/customer service, sales, or collections experience.
  • High school diploma or equivalent.
  • Must be at least 18 years of age.
  • Valid state driver's license and good driving record.
  • Ability to lift and move products such as furniture, electronics, and appliances.
  • Great communication and customer service skills.

Nice-to-haves

  • Desire to improve customers' lives.
  • Hunger to learn the business.
  • Grit and determination.

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Supplemental Life Insurance
  • Spouse/Dependent Life Insurance
  • Short Term Disability
  • Long Term Disability
  • Flexible Spending Accounts
  • 401(k) Savings Plan with company match
  • Paid Time Off
  • Legal Insurance
  • Identity Theft Protection Plan
  • Health Savings Accounts
  • Hospital Indemnity
  • Critical Illness
  • Accident Insurance
  • Limited Purpose Plan
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