Bilingual Benefits Coordinator

$45,760 - $45,760/Yr

Golden Entertainment - Las Vegas, NV

Full-time - Mid Level

Las Vegas, NV

Accommodation

About the position

The Bilingual Benefits Coordinator at Golden Entertainment is responsible for providing day-to-day assistance to the Benefits leadership team. This role involves developing and delivering benefits communications, organizing on-site events, and managing the enrollment processes for team members regarding company-issued benefits. The coordinator acts as a liaison between the HR Benefits department and various properties, ensuring effective communication and support for team members' benefits needs.

Responsibilities

• Act as a Human Resources Benefits department liaison to all properties and locations, visiting them as needed to discuss benefits with team members and answer any questions they may have.
• Proactively schedule on-property benefit events and classes, communicate the events via approved communication methods, and handle the enrollment of event attendees.
• Oversee the events by ensuring presenters are set up and ready to present when scheduled, and perform any related follow-up as necessary.
• Conduct onsite benefit presentations as needed.
• Ensure all property Benefits communications boards are consistently updated.
• Create and deliver Benefits communication pieces, including flyers, posters, newsletters, and email blasts as assigned.
• Work with the corporate Marketing department on communication projects.
• Send announcements to newly eligible team members notifying them of their eligibility and assist with enrollment questions.
• Coordinate with company benefits providers to ensure successful completion of team member enrollments.
• Assist team members with benefits questions, including eligibility and claims issues.
• Process enrollments and changes in the benefit portal daily.
• Run weekly, monthly, and ad-hoc benefits reports, and ensure HRIS and benefit portal system updates.
• Coordinate the reconciliation of carrier monthly billing and process accordingly.
• Handle all medical support orders appropriately.
• Provide outstanding guest service in a timely manner to both guests and fellow team members.

Requirements

• Bilingual in Spanish required.
• Previous experience performing similar duties within a gaming company preferred.
• Previous experience working with team member benefits preferred.
• Ability to effectively organize materials, set priorities, and manage multiple tasks simultaneously.
• Ability to work in a fast-paced environment.
• Ability to handle confidential matters sensitively and appropriately.
• Excellent analytical and problem-solving skills with initiative to propose solutions.
• Experience maintaining a positive outlook and friendly communication style during busy periods.
• Outgoing personality with the ability to generate positive working relationships with team members.
• Excellent written and verbal communication skills.
• Efficient in using Microsoft Office programs, spreadsheets, databases, and HRIS management tools.

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance