Bilingual Customer Service Associate

$39,520 - $41,600/Yr

Anser - Eugene, OR

Part-time,Full-time - Entry Level

Eugene, OR

Professional, Scientific, and Technical Services

About the position

The Bilingual Customer Service Associate role involves providing exceptional customer service in both Spanish and English. The position is designed for individuals who enjoy engaging with people and solving problems, serving as the first point of contact for clients in various industries. Associates will handle inbound communications, assist with appointment scheduling, and ensure a positive customer experience. The role offers flexible scheduling options and opportunities for pay increases based on performance and additional responsibilities.

Responsibilities

• Provide exceptional customer service in both Spanish and English.
• Handle inbound communications and assist with appointment scheduling.
• Address customer inquiries, questions, and complaints efficiently.
• Serve as a brand ambassador for various companies across the US.
• Maintain a positive and professional demeanor while interacting with clients.

Requirements

• High school diploma or GED.
• Fluency in Spanish and English, both spoken and written.
• Strong communication skills and a passion for helping others.

Nice-to-haves

• Experience in a customer service role.
• Ability to work flexible hours, including weekends.
• Interest in learning about various industries.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance