Bilingual Customer Service Representative

$46,133 - $65,405/Yr

Florida One Insurance Agency - Pompano Beach, FL

Full-time - Entry Level

Pompano Beach, FL

Insurance Carriers and Related Activities

About the position

Join Florida One Insurance as a Full-Time Bilingual Customer Service Representative, where you will connect with diverse clients and provide exceptional service in a dynamic, customer-centric environment. This role is crucial for problem-solving and ensuring customer satisfaction, all while working in a flexible and energetic atmosphere that promotes collaboration and growth. With a competitive salary range of $46,133 - $65,405 per year, your contributions will be recognized and rewarded.

Responsibilities

• Connect with diverse clients to provide exceptional customer service.
• Leverage language skills to assist clients effectively.
• Problem-solve and ensure customer satisfaction in a fast-paced environment.
• Craft tailored insurance solutions based on clients' needs.
• Maintain a customer-centric mindset and demonstrate empathy in interactions.

Requirements

• Bilingual proficiency in English and another language.
• Exceptional communication skills to connect with clients.
• Strong listening abilities to understand client concerns.
• Problem-solving skills to navigate complex inquiries.
• Attention to detail to minimize errors in client interactions.
• Customer-centric mindset with a passion for delivering outstanding service.
• Adaptability in a fast-paced environment and willingness to learn.

Benefits

• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• Life insurance