Bilingual Customer Service/Sales Representative

$34,320 - $37,440/Yr

Ace Cash Express - Vista, CA

Full-time - Entry Level

Vista, CA

Credit Intermediation and Related Activities

About the position

The Bilingual Customer Service/Sales Representative at ACE Cash Express is responsible for providing exceptional customer service while assisting customers with their financial needs. This role involves educating customers about products, processing transactions, and maintaining store security. The representative will work independently and is expected to build lasting connections with customers, contributing to their overall satisfaction and loyalty.

Responsibilities

• Educate customers on products and services
• Listen to customer needs and provide appropriate solutions
• Maintain store security and ensure a safe environment
• Provide card services and process MoneyGram transactions
• Complete Bill Pay transactions and cash checks

Requirements

• High School Diploma or equivalent
• 1 year of customer service experience
• 1 year of sales experience
• 1 year of cash handling experience
• Strong communication skills
• Positive, customer service-driven attitude
• Ability to work independently with little supervision
• Bilingual in Spanish preferred

Nice-to-haves

• Experience in retail
• High-energy to effectively multi-task and manage numerous transactions

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid holidays
• Paid time off
• Vision insurance
• $1,000 Signing Bonus