Bilingual Customer Service Specialist (Spanish/English)

$35,693 - $35,693/Yr

Sherwin-Williams - Omaha, NE

Part-time - Entry Level

Omaha, NE

Chemical Manufacturing

About the position

The Bilingual Customer Service Specialist at Sherwin-Williams plays a crucial role in assisting both wholesale and retail customers by addressing their needs, answering inquiries about products, and recommending appropriate solutions. This part-time position emphasizes customer satisfaction, effective communication, and maintaining high standards of product quality and store presentation while achieving sales goals.

Responsibilities

• Assist wholesale and retail customers with their inquiries and needs regarding Sherwin-Williams products.
• Resolve customer concerns promptly to ensure maximum client satisfaction.
• Stay updated on product features and maintain high quality and visual standards of the products and store.
• Achieve excellent customer service while consistently meeting the store's sales goals.

Requirements

• Bilingual in Spanish and English.
• Strong communication skills to interact effectively with customers.
• Ability to resolve customer concerns and provide solutions.
• Familiarity with retail operations and customer service best practices.

Nice-to-haves

• Experience in a retail or customer service environment.
• Knowledge of Sherwin-Williams products and services.

Benefits

• Health insurance coverage
• Retirement savings plan
• Paid time off
• Employee discounts
• Flexible scheduling options