Bilingual English/Spanish Customer Service Reorders

$33,280 - $33,280/Yr

Medi-Rents & Sales - Baltimore, MD

Full-time - Entry Level

Baltimore, MD

Rental and Leasing Services

About the position

Medi-Rents & Sales, Inc. is seeking a Bilingual/Spanish Speaking Customer Service Representative for its Baltimore location. This full-time position involves answering phones and entering patient orders into the system. The role requires the ability to thrive in a fast-paced environment while multitasking effectively and working collaboratively with a team.

Responsibilities

• Answer phones and respond to customer inquiries in both English and Spanish.
• Enter patient orders accurately into the system.
• Handle customer service issues and provide solutions in a timely manner.
• Maintain a friendly and assertive demeanor while communicating with customers.
• Collaborate with team members to ensure efficient service delivery.

Requirements

• Bilingual in English and Spanish is required.
• Previous customer service experience is a must.
• High school diploma or equivalent is required.
• Ability to work in a fast-paced environment and multitask effectively.

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance