Bilingual (English/Spanish) Leasing Agent

About the position

CYM Living - Where caring meets innovation. We are a national real estate firm with corporate headquarters in Chicago, IL, Indianapolis, IN, and just outside of New York City. Our mission is to provide our residents with an exceptional living experience, nurture a culture of community, and empower growth from within. As a vertically integrated firm, we lead with operations by taking a hands-on approach to real estate investment and property management. We accomplish our mission by incorporating data and technology with hyperlocal customer service to all units. We are seeking a dedicated and bilingual Leasing Agent to join our team. The ideal candidate must be fluent in both English and Spanish, responsible for assisting potential residents with the leasing process, providing exceptional customer service, and maintaining a welcoming environment for all.

Responsibilities

• Greet and assist prospective residents in English and Spanish, providing detailed information about available properties.
• Conduct property tours and highlight features that meet residents' needs.
• Assist with the application process, including collecting necessary documentation and ensuring all paperwork is completed accurately.
• Maintain knowledge of local rental market trends and property features to provide informed recommendations.
• Foster positive relationships with current residents to enhance community engagement and retention.
• Handle inquiries via phone, email, and in-person, ensuring prompt and courteous responses.

Requirements

• Fluency in both English and Spanish is required.
• Previous experience in leasing, customer service, or a related field preferred.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Detail-oriented with a commitment to providing exceptional service.

Nice-to-haves

• Familiarity with property management software is a plus.

Benefits

• Competitive salary commensurate with experience.
• Comprehensive health, dental, and vision insurance plans.
• Retirement savings plan with employer match.
• Paid time off and holidays.
• Professional development opportunities and ongoing training.