Bilingual (English/Spanish) Virtual Consultant (not remote)

WorkSource Oregon - Astoria, OR

Full-time - Entry Level

Onsite - Astoria, OR

About the position

The Bilingual (English/Spanish) Virtual Consultant position at Wauna Credit Union is designed for individuals who thrive in a fast-paced environment and are eager to engage with various aspects of the credit union's operations. This role involves providing member service, handling lending inquiries, and troubleshooting technical issues for members, all while fostering a sense of community and support within the organization.

Responsibilities

• Provide exceptional member service and support in a virtual setting.
• Handle frontline duties including lending inquiries and technical troubleshooting.
• Engage with members from diverse backgrounds to address their needs.
• Participate in ongoing training and professional development opportunities.
• Contribute to a positive team environment and uphold the credit union's values.

Requirements

• Bilingual in English and Spanish.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Experience in customer service or a related field.

Nice-to-haves

• Experience in the financial services industry.
• Familiarity with credit union operations.

Benefits

• Full medical, dental, and vision insurance with 100% premiums paid for employees.
• Alternative care options including massages, acupuncture, and chiropractic services.
• Subsidized premiums for families and dependents.
• Life and disability insurance.
• Family medical leave.
• Paid time off and paid sick time.
• 11 paid holidays per year.
• Supplemental insurance products.
• Employee Assistance Program for emotional, financial, legal, and personal well-being.
• Engaging wellness program.
• Competitive salary with extra pay for bilingual skills.
• 401(k) retirement plan with employer matching from date of enrollment.
• Discounted credit union products.
• Flexible spending accounts for medical and childcare expenses.
• Free parking at all branch locations.
• Professional development opportunities including a training center and online education programs.