Cricket Wireless by Wireless Revolution LLC - West Valley City, UT

posted 16 days ago

Full-time - Mid Level
West Valley City, UT

About the position

The Bilingual Wireless Manager at Cricket Wireless by Wireless Revolution is responsible for overseeing all aspects of the retail store's operations. This includes driving sales, managing staff, ensuring excellent customer service, and engaging in community marketing efforts. The role requires a dynamic leader who can motivate a team and achieve sales goals while providing a positive customer experience.

Responsibilities

  • Assure attainment of all net sales and revenue goals, including developing sales strategies and tactical implementation.
  • Assume direct responsibility for all day-to-day store operations.
  • Coach and develop retail staff.
  • Participate in the staffing process for the store, including hiring and performance management.
  • Promote positive customer experience through modeling great customer service and handling escalations.
  • Demonstrate solid technical competence for all products and services sold.
  • Engage in community activities and business development opportunities.
  • Own store issues, proactively identify challenges and create improvement plans.

Requirements

  • Bilingual in English and Spanish.
  • 1 year of leadership experience.
  • 2 years of retail sales experience.
  • Proven management skills.

Benefits

  • Health insurance
  • Dental insurance
  • 401(k)
  • Paid time off
  • Vision insurance
  • 401(k) matching
  • Employee discount
  • Flexible schedule
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