Bilingual Experienced Collector

$33,600 - $33,600/Yr

Su Familia Cars And Trucks - Houston, TX

Full-time - Entry Level

Houston, TX

Motor Vehicle and Parts Dealers

About the position

The Bilingual Experienced Collector position at Buy Here-Pay Here Houston Auto Dealer involves managing collections while providing excellent customer service. The role requires a self-starter who is well-organized and can work effectively within a team. The ideal candidate will be responsible for handling customer inquiries, managing accounts, and ensuring timely collections, all while maintaining a positive relationship with customers.

Responsibilities

• Manage collections for the dealership's accounts.
• Provide excellent customer service to clients.
• Handle difficult customer interactions professionally.
• Maintain accurate records of customer interactions and payments.
• Collaborate with team members to achieve collection goals.

Requirements

• Bilingual in Spanish and English.
• 1-2 years of customer service experience.
• Strong computer knowledge and excellent phone skills.
• Good attendance and reliability.
• Ability to handle difficult customers with professionalism.
• Strong writing skills and organizational abilities.

Nice-to-haves

• Previous dealership experience preferred.

Benefits

• Competitive salary starting from $2,800 per month.
• Full-time employment with potential for growth.