Bilingual Family 2 Family Navigator (English/Spanish)

$43,680 - $47,840/Yr

The Matthews House (Nonprofit)

Full-time - Entry Level

About the position

The Bilingual Family 2 Family Navigator (English/Spanish) at The Matthews House is a full-time role focused on empowering families with children under 18 in Larimer County. The position involves providing case management services, including intake, assessment, goal planning, and resource identification, to support families in achieving their goals and improving their overall well-being. The Navigator will engage with families, coordinate services, and ensure continuity of care, contributing to a positive and supportive work culture.

Responsibilities

• Engage families and ensure ongoing contact through relational skills.
• Meet with families referred to services.
• Conduct client assessment for The Matthews House services and provide resource knowledge as needed.
• Manage a caseload of assigned clients who need ongoing assistance and follow up.
• Track services provided in a timely and accurate manner.
• Develop an individualized, goal-focused plan with each family that is focused on the family's strengths and needs.
• Evaluate the goals and objectives for individualized plans and coordinate services that are involved in the plan to ensure continuity of care.
• Problem-solve with each family in order to overcome barriers to success and experience progress on their individualized plan.
• Accompany clients to appointments, hearings, and other community meetings when appropriate.
• Work in coordination with other community resources to meet the family's need for financial assistance, housing, medical care, substance abuse intervention, family support, employment/training opportunities, childcare, life skills training, transportation, pro-social/recreation programs, etc.
• Provide community outreach to encourage participation at the Community Life Centers.
• Conduct home visits with clients (reliable transportation is needed).
• Take all necessary and reasonable precautions to protect families' information, equipment, materials and facilities.
• Develop and maintain a high level of knowledge regarding best practices in social work, diversity/equity/inclusion, funding sources, community resources and computer programs.
• Complete ongoing documentation of participant contact and monthly billing for contract compliance.
• Confidentially maintain complete and accurate participant files.
• Actively participate in weekly supervision with the Program Director individually and support suggestions and policies set by the Program Director and/or organization.
• Actively participate in all required monthly staff meetings, professional meetings and trainings.

Requirements

• Bachelor's Degree from an accredited college or university.
• Bilingual/bicultural Spanish speaker required.
• Experience and/or formal accreditation programs may be substituted for formal education.
• Culturally attuned, sensitive, and compassionate to the community being served.
• Demonstrate skills critical to case management, including interdisciplinary collaboration, crisis management, and resource knowledge.
• Familiarity with family systems, conflict management, and developmental stages from birth to adulthood.
• Proven organization, time management, critical thinking, and team partnership skills.
• Ability to respond safely to emergency situations.
• Clean driving record and ability to transport clients.
• Must pass an FBI fingerprint screening and other background checks.
• Skilled in using word processing, database, and presentation software.
• Knowledge of the local community and resources is preferred.

Benefits

• Health insurance (medical, dental, vision) with employer contribution
• 401(k) with 3% match by employer
• Paid time off, plus holidays
• Employee assistance program
• Flexible schedule