National Student Loan Program - Lincoln, NE
posted 5 months ago
At the National Student Loan Program (NSLP), we are dedicated to hiring the most talented individuals to join our team. Our passion lies in higher education, and we strive to provide expertise in various areas including access to higher education, student loan repayment, analytics, default prevention, financial education, and verification. Our mission is to support educational institutions as they equip students with the knowledge necessary to become financially responsible citizens. The Bilingual Financial Aid Operations Contact Specialist plays a crucial role in assisting students and parents through the verification process for our partner schools. This position simplifies the federal financial aid verification process, ensuring that students and their families receive the support they need. The Specialist will be responsible for answering inquiries related to the review of the FAFSA form and any requested documentation. Communication with students and parents will occur via phone and email throughout the verification process, making it essential for the Specialist to possess strong communication skills and a customer-oriented approach. We offer a supportive work environment that values employee growth and work-life balance. Our comprehensive training program is designed to equip you with the necessary skills for success, and we conduct annual performance reviews that provide opportunities for salary increases. The position also offers the potential for a hybrid work schedule, allowing for a combination of remote and in-office work. With a competitive annual salary of $37,440, we provide a range of benefits including medical, dental, vision, life insurance, and two retirement benefits with a 100% 401(k) match. We also value education and offer tuition reimbursement up to $5,250 per calendar year, along with generous paid time off policies.