Bilingual Front Desk - Chiropractic Assistant

$31,200 - $31,200/Yr

Estramonte Chiropractic and Wellness East PA - Charlotte, NC

Full-time - Entry Level

Charlotte, NC

About the position

The Bilingual Front Desk Chiropractic Assistant at Estramonte Chiropractic and Wellness is responsible for providing exceptional customer service to patients and visitors. This role involves managing scheduling, verifying insurance coverage, and performing various administrative tasks in a fast-paced healthcare environment. The position emphasizes strong interpersonal skills and a positive attitude, with a focus on maintaining patient confidentiality and a welcoming atmosphere.

Responsibilities

• Welcome patients and visitors in person or on the telephone and provide excellent customer service including answering questions and addressing concerns.
• Use practice management software and other forms of technology to manage scheduling, interact with patients and providers, and update files and patients' records.
• Verify patients' health insurance coverage, collect payments, and work with the billing team on insurance claim processing.
• Perform administrative tasks, such as answering phones, responding to emails, data entry, and filing.
• Protect patients' rights by maintaining confidentiality of medical, personal, and financial information.
• Maintain appearance/cleanliness of designated work and surrounding areas.

Requirements

• Positive attitude and genuine enthusiasm for helping others.
• Communication skills to converse clearly over the telephone and in person.
• Organization and time management skills to manage a variety of tasks effectively and accurately in a fast-paced environment.
• Ability to remain calm and find solutions during demanding situations or during high volume periods.
• Team player but also comfortable working independently.
• Ability to speak Spanish is highly preferred.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance