Bilingual Human Resources (HR) Employee Relations

M.C. Dean - Richmond, VA

Full-time - Mid Level

Richmond, VA

Specialty Trade Contractors

About the position

The Bilingual Human Resources (HR) Employee Relations position at M.C. Dean is a critical role that supports our electrical systems construction projects in Sandston, Virginia. This position is designed for individuals who are fluent in both English and Spanish and have a strong background in employee relations, particularly within the construction or engineering sectors. The successful candidate will be responsible for acting as a liaison between employees and management, ensuring effective communication and resolution of workplace issues. In this role, you will investigate employee complaints, provide counseling, and work towards conflict resolution while keeping supervisors informed. You will also recommend corrective actions and assist supervisors with disciplinary processes and separations. Regular interaction with employees on the construction job site is essential, as you will need to assess the work environment, address concerns, and answer questions. Staying updated on labor laws and advising supervisors on their application is a key responsibility, as is clarifying company policies and procedures. Additionally, you will coach supervisors on compliance with HR-related policies, facilitate the annual performance review process in collaboration with corporate HR, and arrange necessary training for employees and supervisors. You will also be involved in new hire orientation, respond to employee inquiries, educate employees on benefits, and ensure that labor law posters are current and visible. Conducting exit interviews to determine root causes for voluntary terminations and suggesting retention strategies will also be part of your duties. This position requires a proactive approach to recommending new policies and procedures aimed at improving the overall employee experience.

Responsibilities

• Act as a liaison between employees and management.
• Investigate complaints, provide counseling, and work toward conflict resolution while keeping supervisors apprised.
• Recommend corrective actions and support supervisors with discipline and the separation process.
• Periodically walk around the project sites and interact with employees to answer questions, address concerns, and assess the work environment.
• Identify issues that need to be escalated to corporate HR.
• Stay abreast of labor laws and advise supervisors on their application.
• Clarify company policies and procedures.
• Coach supervisors on compliance with HR-related policies and procedures.
• Facilitate the annual performance review process in conjunction with corporate HR.
• Participate in face-to-face evaluations, when practical.
• Arrange training for employees and supervisors as needed.
• Be familiar with the new hire orientation.
• Listen and respond to inquiries from employees.
• Educate employees on benefits throughout the year and during open enrollment.
• Ensure labor law posters and other company-required posters are up-to-date and in clear view.
• Conduct exit interviews and determine root causes for voluntary terminations.
• Suggest and implement retention strategies.
• Recommend new approaches, policies, and procedures for continual improvements to the employee experience.

Requirements

• 2-4 years' relevant experience in employee relations or related field, preferably in the construction or engineering industry.
• Bachelor's degree in a relevant field.
• Fluency in English and Spanish required.

Nice-to-haves

• Excellent communication skills, both oral and written.
• Strong organizational skills.
• Ability to independently assess situations and exercise good judgment.
• Attention to detail.
• Self-motivated and task-oriented.
• Ability to motivate and persuade others.
• Energy, enthusiasm, and a passion for engaging employees.
• Ability to thrive in a fast-paced work environment.