Aeon - Richfield, MN
posted 2 days ago
Full-time
Richfield, MN
Religious, Grantmaking, Civic, Professional, and Similar Organizations
About the position
Aeon is seeking a Bilingual Leasing Agent (Spanish-English) to provide sales, marketing and customer service support to one of Aeon's Property Management teams in Richfield, Seasons Park Apartments. Seasons Park is a 422-unit multi-family apartment community. This is a sales-oriented position, and the ideal candidate will be highly goal-oriented and love working directly with current and prospective Aeon residents in a team-oriented, people-centered environment. The Bilingual Leasing Agent reports to the Assistant Site Manager.
Responsibilities
- Maintain current knowledge of apartment availability, rates, and features.
- Greet prospective residents and discuss their housing needs and desires.
- Review information packet, floor plans, deposits, etc. and present information regarding community offerings.
- Follow established policies and procedures in the qualification, screening, and acceptance of applicants for residency, in line with Fair Housing and Covid safety guidelines.
- Conduct property and apartment tours to include the showing of amenities, models, and available apartments.
- Maintain prospect and leasing information using RentCafe.
- Follow up within 48 hours of showing with prospective resident if lease was not signed and send appropriate thank you card.
- Follow the community lease renewal program. Maximize resident renewals.
- Prepare lease-related paperwork in an accurate and timely manner. Explain all lease documents to new and existing residents. Ensure all documents are correctly completed prior to resident move-in.
- Prepare property information packet.
- Prepare move-in packet.
- Assist with managing day-to-day operations of the community.
- Work closely with the management office to ensure apartments are ready for move-in and maintained in a satisfactory manner.
- Complete staff training as required.
- Maintain and safeguard confidential information.
- Remain flexible, receptive, and adaptive to change.
- Understand and apply basic principles of good housekeeping and safety.
- Perform other related duties as requested by supervisor.
Requirements
- Bilingual in Spanish & English with cultural awareness and sensitivity required.
- At least one year of leasing experience or closely related face-to-face sales experience is strongly preferred.
- Proven ability to source and attract clients/customers with a demonstrated ability to 'close' a sale.
- Ability to engage in interpersonal interactions that are culturally responsive, ensuring consideration for differing needs and expectations.
- Working knowledge of basic accounting practices.
- Proven ability to work in a team atmosphere.
- Proven ability to organize and prioritize work projects.
- Must have a commitment to learning and participating in Aeon's diversity, equity, and inclusion efforts.
- Must be a resourceful, problem solving, relationship-building, seeker of excellence.
- Must have valid driver's license, vehicle, and vehicle insurance.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability
- Long-term disability
- Retirement plan
- Paid time off
- Employee assistance program
