Bilingual Leasing Agent (Spanish-English at Seasons Park)

$39,520 - $39,520/Yr

Aeon - Richfield, MN

Full-time - Entry Level

Richfield, MN

Professional, Scientific, and Technical Services

About the position

Aeon is seeking a Bilingual Leasing Agent (Spanish-English) to provide sales, marketing, and customer service support at Seasons Park Apartments in Richfield. This role is focused on engaging with current and prospective residents, ensuring a positive leasing experience while adhering to Fair Housing regulations. The ideal candidate will thrive in a team-oriented environment and be goal-oriented, contributing to the management of a 422-unit multi-family apartment community.

Responsibilities

• Maintain current knowledge of apartment availability, rates, and features.
• Greet prospective residents and discuss their housing needs and desires.
• Review information packet, floor plans, deposits, etc., and present information regarding community offerings.
• Follow established policies and procedures in the qualification, screening, and acceptance of applicants for residency, in line with Fair Housing and Covid safety guidelines.
• Conduct property and apartment tours to include the showing of amenities, models, and available apartments.
• Maintain prospect and leasing information using RentCafe.
• Follow up within 48 hours of showing with prospective resident if lease was not signed and send appropriate thank you card.
• Follow the community lease renewal program and maximize resident renewals.
• Prepare lease-related paperwork in an accurate and timely manner.
• Explain all lease documents to new and existing residents.
• Ensure all documents are correctly completed prior to resident move-in.
• Prepare property information packet and move-in packet.
• Assist with managing day-to-day operations of the community.
• Work closely with the management office to ensure apartments are ready for move-in and maintained in a satisfactory manner.
• Complete staff training as required.
• Maintain and safeguard confidential information.
• Remain flexible, receptive, and adaptive to change.
• Understand and apply basic principles of good housekeeping and safety.
• Perform other related duties as requested by supervisor.

Requirements

• Bilingual in Spanish & English with cultural awareness and sensitivity required.
• At least one year of leasing experience or closely related face-to-face sales experience is strongly preferred.
• Proven ability to source and attract clients/customers with a demonstrated ability to 'close' a sale.
• Ability to engage in interpersonal interactions that are culturally responsive, ensuring consideration for differing needs and expectations.
• Working knowledge of basic accounting practices.
• Proven ability to work in a team atmosphere.
• Proven ability to organize and prioritize work projects.
• Must have a commitment to learning and participating in Aeon's diversity, equity, and inclusion efforts.
• Must be a resourceful, problem solving, relationship-building, seeker of excellence.
• Must have valid driver's license, vehicle, and vehicle insurance.

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• Paid time off
• Employee assistance program
• Vision insurance
• Life insurance
• Retirement plan