Bilingual Liability/Claim Specialist

$29,120 - $41,600/Yr

Resource America - Houston, TX

Full-time - Entry Level

Houston, TX

Professional, Scientific, and Technical Services

About the position

The Liability/Claim Specialist at Resource Corporation of America is responsible for providing high-quality service to clients by managing Third Party Liability Claims related to Motor Vehicle Accidents (MVAs). This role involves investigating claims, filing hospital liens, and ensuring effective communication with insurance companies and other stakeholders to maximize reimbursements.

Responsibilities

• Investigate and verify all details related to a Motor Vehicle Accident (MVA) including ensuring the patient received medical treatment within the required 72-hour timeframe.
• Initiate and complete the lien process, including creating the Notice of Claim of Lien, notarizing the lien, and filing it at the county courthouse.
• Notify appropriate insurance companies and/or attorneys of any lien filed and/or released, including sending copies of the lien filing to all interested parties.
• Maintain constant communication with insurance companies, attorneys, adjusters, patients, and other interested parties to ensure maximum reimbursement.
• Ensure any reimbursement payments received correspond to the balances shown.

Requirements

• Bachelor's Degree preferred or equivalent experience.
• Experience in an office environment, preferably in a healthcare or legal setting.
• Strong customer service skills, including face-to-face interaction and phone skills.
• Reliability and dependability.
• Adaptability to quickly change processes if requested.
• Ability to manage multiple tasks simultaneously.
• Bilingual in Spanish required.

Benefits

• Paid holidays
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Paid time off
• Vision insurance
• Employee discount
• Life insurance