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Centerwell, Limited Partnership - Orlando, FL

posted about 2 months ago

Full-time - Entry Level
Orlando, FL
10,001+ employees
Real Estate

About the position

The Bilingual Medical Receptionist at CenterWell is responsible for managing front-office operations in a fast-paced healthcare environment. This role involves greeting patients, handling phone communications, and performing various administrative tasks to support the healthcare team. The position requires proficiency in both English and Spanish, as well as a commitment to providing compassionate care to seniors.

Responsibilities

  • Operate a switchboard or multi-line phone and maintain long distance call logs.
  • Take and distribute accurate messages.
  • Greet visitors and determine the nature of their visit, issuing visitor passes and maintaining visitor logs.
  • Respond to routine inquiries from internal or external sources regarding the organization's location, hours of operation, and contact information.
  • Perform miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, and handling courier packages.

Requirements

  • Bilingual in English and Spanish (or English and Creole).
  • Minimum of 1-year professional experience as a Medical Receptionist in a front-office direct patient care contact role.
  • Experience in a fast-paced/high-volume environment.
  • Proficiency in Microsoft Outlook and basic computer knowledge.
  • Excellent communication skills and a team player attitude.

Nice-to-haves

  • Experience with HEDIS.
  • Experience with Electronic Medical Records.
  • Previous experience in a geriatric setting.

Benefits

  • 401(k)
  • Caregiver leave
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid holidays
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