Bilingual Onboarding Specialist

$41,600 - $45,760/Yr

Apache Industrial Services - Deer Park, TX

Full-time - Entry Level

Deer Park, TX

Specialty Trade Contractors

About the position

The Onboarding Specialist at Apache Industrial Services plays a crucial role in the onboarding process for new hires, rehires, and transfers. This position involves close collaboration with recruiters and field management to ensure a smooth and efficient onboarding experience. The specialist is responsible for keeping management updated on the onboarding status of candidates and providing support throughout the process, including translation services for Spanish-speaking candidates.

Responsibilities

• Support new hires in completing employment applications via phone or internet.
• Assist Craft Professionals with translation during ATS onboarding in both English and Spanish.
• Supervise onboarding of Craft Professionals through various clinics and training processes.
• Manage the onboarding process, handling sensitive employee information and ensuring excellent customer service.
• Troubleshoot and escalate onboarding issues as necessary.
• Collaborate with HR Business Partners to review and improve onboarding experiences.
• Complete I-9 forms via HRIS system.
• Follow up with Craft Professionals to ensure completion of clinic requirements and safety courses.
• Provide daily/weekly updates to hiring managers regarding Craft Professional compliance.
• Perform other duties as assigned.

Requirements

• 1-4 years of experience onboarding candidates in the industrial and/or facilities maintenance sector.
• Experience working within ATS or HRIS systems.
• Knowledge of completing background checks via web-based systems.
• Familiarity with job site qualifications, including registration on HASC and ISTC.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Excellent verbal and written communication skills.
• Strong attention to detail and time management skills.
• Ability to work independently and manage multiple projects.

Nice-to-haves

• Bilingual in English and Spanish.
• Experience in customer service.
• Ability to adapt to different personalities.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid time off