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Bilingual Onsite Supervisor
$47,840 - $54,080/Yr
Verstela - Bensenville, IL
posted 2 months ago
Full-time - Mid Level
Bensenville, IL
About the position
The Bilingual Onsite Supervisor at Verstela is responsible for overseeing a team at a high-volume client site, ensuring both client and candidate satisfaction. This role requires strong communication, leadership, and problem-solving skills, as well as the ability to maintain client relationships and support employee performance. Comprehensive training will be provided to set the supervisor up for success in managing on-site operations and addressing any issues that arise.
Responsibilities
- Maintain and nurture client relationships to ensure satisfaction and retention.
- Support and oversee the performance and well-being of employees on-site.
- Address and resolve any issues that arise, efficiently and effectively.
- Perform talent interviews.
- Conduct new employee orientations and onboarding.
Requirements
- Bilingual in English and Spanish
- 1+ years of supervisory (lead) experience in a customer service or sales setting
- Proficiency in Microsoft Office
- Reliable transportation to visit client sites on a regular basis
Nice-to-haves
- Previous experience in a team lead or similar role
- Prior recruiting experience is not required
Benefits
- Wellness program
- Commuter assistance
- Paid parental leave
- Paid holidays
- Disability insurance
- Health insurance
- Dental insurance
- Paid time off
- Vision insurance
- 401(k) matching
- Employee discount
- Pet insurance
