Bilingual Outside Sales Account Manager

Hilti - Knoxville, TN

Full-time - Mid Level

Knoxville, TN

101-250 employees

Building Material and Garden Equipment and Supplies Dealers

About the position

The Bilingual Outside Sales Account Manager serves as the primary connection between Hilti and its customers, focusing on consultative sales to build a loyal client base within a designated geographical area. This role emphasizes the importance of customer relationships and the effective use of Hilti's innovative tools and fastening systems in the construction industry.

Responsibilities

• Make outside, face-to-face consultative sales to grow a loyal client base within a designated geographical area.
• Develop, analyze, and manage business plans through an Opportunity-Oriented Sales Approach utilizing relevant Hilti systems and tools.
• Use Time and Territory Management (TTM) to zone territory by client potential and previous sales, and create/plan daily schedules.
• Demonstrate Hilti products, software, and services sales execution and communicate the Hilti Value proposition in-person with clients.
• Manage open leads, convert qualified leads to opportunities, and maintain data quality in a timely manner.
• Identify key roles within organizations and obtain appointments with decision makers.
• Evaluate top potential accounts and create account development plans to maintain a balanced pipeline.
• Manage complexities in territory using Hilti's CRM platform with adequate documentation and collaboration.
• Collaborate with various departments to ensure successful account management.
• Perform additional duties as assigned.

Requirements

• Bilingual in Spanish is required.
• High School Diploma or GED required.
• Bachelor's Degree preferred or equivalent work experience.
• Minimum of three years of outside sales experience with a proven track record of success.
• Understanding of trades, key applications, and share of wallet preferred.
• Some experience with reading and understanding construction documents preferred.
• Proficient computer skills including Salesforce, MS Office suite, and smartphones.
• Previous experience preparing professional sales presentations and quotes for clients.
• Ability to assist credit department in collecting on outstanding accounts receivables.
• Excellent time and territory management skills.
• Ability to thrive both independently and in a team environment.
• Demonstrated ability to develop engaged client relationships and implement strategic concepts.
• Must be persuasive, sales driven, client focused, and a team player.
• Must maintain a professional business appearance in accordance with Hilti North America dress policy.

Nice-to-haves

• Understanding of trades, key applications, and share of wallet preferred.
• Some experience with reading and understanding construction documents preferred.

Benefits

• Generous paid time off policy including vacation, personal days, and health & wellness days.
• Paid family leave.
• Educational reimbursement and student loan assistance.
• 401(k) matching.
• Medical, dental, and vision coverage.
• Opportunities for international assignments in over 120 countries.