Demayo Marketing - Charlotte, NC

posted 4 months ago

Full-time - Entry Level
Charlotte, NC
Professional, Scientific, and Technical Services

About the position

Join us in the fight for what's right! DeMayo Law is seeking an experienced, knowledgeable, and organized Bilingual Paralegal who will be responsible for communicating with clients, monitoring their medical treatment and status, and properly moving cases in a timely fashion. This key position is the primary contact with our clients and critical to ensuring the best possible outcome for the clients. The Bilingual Paralegal will play a vital role in managing client cases, ensuring that all necessary information is gathered and communicated effectively. This includes identifying and confirming insurance coverages, communicating with adjusters, obtaining medical records and bills, and making medical referrals as needed. The ideal candidate will have a solid understanding of personal injury law and the ability to handle a high volume of cases while providing exceptional client service. The Bilingual Paralegal will proactively communicate with clients to keep them updated on the progress of their case and document all conversations. They will provide accurate and consistent information to clients regarding possible issues with gaps in treatment, over and under-treatment, etc. Additionally, the paralegal will summarize medical records and prepare demand packages for attorney review prior to submission to the insurance company. This position requires great organizational skills and the ability to prioritize work to ensure job responsibilities are completed efficiently. Outstanding communication skills are essential, as the paralegal will need to quickly build rapport with clients, insurance adjusters, medical providers, and attorneys. Overall, this role is crucial in ensuring that cases move through the process in a timely manner while maintaining a high level of client satisfaction. The Bilingual Paralegal will be a key player in the legal team, contributing to the success of the firm and the well-being of its clients.

Responsibilities

  • Proactively communicating with clients to keep them updated on the progress of their case and documenting all conversations.
  • Providing accurate and consistent information to clients regarding possible issues with gaps in treatment, over and under-treatment, etc.
  • Managing client cases to include identifying and confirming insurance coverages, communication with adjusters, obtaining medical records and bills, confirming client information, lost wages, health insurance, etc., and making medical referrals as needed.
  • Summarizing medical records.
  • Preparing demand package for attorney review prior to submission to the insurance company.
  • Handling a high volume of cases, ensuring cases move through the process in a timely manner, while ensuring exceptional client service.

Requirements

  • Bachelor's degree preferred; however, a combination of education, certifications and experience may be considered.
  • Great organizational skills and the ability to prioritize work to ensure job responsibilities are completed.
  • Outstanding communication skills & the ability to quickly build rapport with your assigned clients, insurance adjusters, medical providers, and attorneys.
  • Paralegal certification or associate degree in Paralegal Studies preferred.
  • 2+ years' experience handling personal injury cases as a paralegal or adjuster in a personal injury law firm.
  • Solid understanding of insurance coverages.
  • Bilingual (Spanish) is required.

Benefits

  • Disability insurance
  • Health insurance
  • Dental insurance
  • Paid time off
  • Vision insurance
  • 401(k) matching
  • Gym membership
  • Volunteer time off
  • Life insurance
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service