Bilingual Patient Monitoring Onboarding Specialist

Stride MD - Lauderdale Lakes, FL

Full-time - Mid Level

Lauderdale Lakes, FL

About the position

The Bilingual Patient Monitoring Onboarding Specialist plays a crucial role in enhancing patient care through the implementation and management of remote patient monitoring technologies. This position is based in an endocrinology office in Lauderdale Lakes, FL, and involves occasional travel to other local South Florida offices. The specialist will work closely with healthcare providers and patients to ensure effective use of monitoring devices, data interpretation, and optimal health management guidance.

Responsibilities

• Establish strong relationships with patients, ensuring comfort and confidence in using RPM devices.
• Set up, configure, and manage RPM devices, including glucometers, blood pressure monitors, and other health monitoring tools.
• Provide training and ongoing support to patients for RPM device usage.
• Monitor patient data from RPM devices, generating reports for healthcare providers.
• Collaborate with healthcare providers to interpret patient data and support informed care decisions.
• Schedule patient follow-ups, troubleshoot sessions, and device maintenance.
• Address technical issues related to RPM devices, coordinating repairs or replacements as necessary.
• Ensure accurate and timely data entry in electronic health records (EHR).
• Maintain patient health and safety by providing continuous monitoring support.

Requirements

• Bilingual in English and Spanish (required) for effective communication with diverse patient populations.
• Prior experience in healthcare, medical technology, or remote patient monitoring systems is preferred.
• Technologically savvy with knowledge of health monitoring devices and data interpretation.
• Strong troubleshooting skills for RPM device support.
• Familiarity with electronic health records (EHR) systems and data management.
• Empathetic and patient-focused with a commitment to excellent care.

Nice-to-haves

• Independent work capability and skill in managing multiple patient interactions.
• Experience with remote care technologies is a plus.
• Strong organizational skills and attention to detail in documentation and data management.

Benefits

• Opportunity to positively impact patient outcomes.
• Dynamic and supportive work environment.