Torklaw - Los Angeles, CA

posted 2 months ago

Full-time - Entry Level
Remote - Los Angeles, CA
Professional, Scientific, and Technical Services

About the position

TorkLaw is seeking a dedicated Bilingual Personal Injury Legal Assistant to join our dynamic team in Los Angeles. This full-time position is crucial in supporting our mission to aid injury victims in restoring their lives. As a Legal Assistant, you will be involved in all aspects of pre-litigation personal injury cases, from inception to settlement. Your role will require you to work closely with attorneys, case managers, and medical coordinators, ensuring precision and efficiency in our client-focused approach. You will be part of a fast-paced environment where your organizational skills and ability to handle multiple tasks simultaneously will be essential. In this position, you will be responsible for opening and setting up new client files, reporting claims to insurance companies, placing statutory lien holders on notice, drafting representation letters, requesting police reports, and ordering medical records and bills. You will also communicate with insurance adjusters, medical providers, and other related parties, working collaboratively with your fellow team members to ensure the best outcomes for our clients. At TorkLaw, we pride ourselves on delivering the absolute best client experience and unmatched legal representation, and we are looking for someone who shares our values of radical authenticity, respect, and a growth mindset.

Responsibilities

  • Opening and setting up new client files
  • Opening and reporting claims to insurance companies
  • Placing statutory lien holders on notice
  • Drafting representation letters
  • Requesting police reports
  • Ordering medical records/bills
  • Working collaboratively with team members
  • Communicating with insurance adjusters, medical providers, and other related parties

Requirements

  • Bilingual (English/Spanish) is required
  • 1+ year of experience in a similar role or equivalent education
  • Organized and able to work in a fast-paced environment
  • Computer literate and proficient with standard office productivity software
  • Effective team player
  • Excellent interpersonal and communication skills
  • Strong organizational and multitasking abilities
  • Problem-solver with the ability to handle challenging situations
  • Friendly and approachable demeanor
  • High school diploma or equivalent preferred
  • Previous experience in customer service or administration preferred

Benefits

  • 12 paid holidays annually
  • 10 days of paid vacation annually
  • 10 days of sick leave annually
  • Medical insurance
  • 401(k) with 4% fully vested safe-harbor company match
  • Communications stipend for remote employees
  • Regular firm events (happy hours, team building, holiday party, etc)
  • Laptops are replaced every 3 years, after which the work laptop becomes the personal laptop of the employee
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