Bilingual PRS Intensive Case Manager Level 3 - Partially Remote

National Youth Advocate Program - Chicago, IL

Full-time - Entry Level

Remote - Chicago, IL

Social Assistance

About the position

The Bilingual PRS Intensive Case Manager Level 3 at the National Youth Advocate Program (NYAP) is responsible for providing post-release services to stabilize family units through trauma-informed and intensive case management. This role involves connecting families with community-based services and requires in-home visits across multiple states. The position emphasizes a case management approach that advocates for unaccompanied children and their sponsors, ensuring compliance with relevant policies and guidelines.

Responsibilities

• Provide Level Three (3) post release services.
• As needed, provide Level Two (2) and Level One (1) post release services.
• Ensure the delivery of intensive in-home services and engagement with children and family.
• Connect the released child and sponsor family with community-based services.
• Maintain monthly in-person or virtual contacts for 6 months following referral acceptance.
• Carry a minimum caseload of 3 cases per worker.
• Establish working relationships with community-based organizations.
• Assess, plan, facilitate, and advocate for unaccompanied children and their sponsors using knowledge of social services and human services.
• Follow all ORR guidelines and policy requirements.
• Demonstrate working knowledge and understanding of ORR Policy and Procedures, Flores Agreement, and other applicable regulations and laws.
• Report to PRS Clinical Supervisor.
• Perform other duties as assigned.

Requirements

• Must be at least 21 years old.
• Master's degree in social work, psychology, sociology, or other relevant behavioral science, or a bachelor's degree with at least 5 years of clinical experience.
• Bilingual in English and Spanish.
• Prior experience with ORR HS/PRS preferred.
• Proficient in the use of ORR's Official System of Record (UC Portal).
• Ability to travel up to 75% of the time with a valid motor vehicle license and reliable automobile.
• Pass a criminal history screen, including state and local child protection agency registries, and C/ANs check.
• Willingness to work flexible and non-traditional hours.
• Must live within a 100-mile radius of the city they will be focused on supporting.

Benefits

• 33 Paid days off each year (11 holidays + 22 days PTO)
• Half Day Summer Fridays & Work Anniversary Trips
• Competitive salaries and full benefits package including a 401(k), Medical, Dental, and Vision
• Pet insurance that provides discounts and reimbursements
• Monthly cell phone reimbursement up to $50 + coverage discounts with Verizon and AT&T
• Mileage Reimbursement, Student Loan Repayment Assistance, CEU's and ongoing trainings/education