Bilingual Receptionist

$31,200 - $35,360/Yr

Express Employment Professionals - Simpsonville, KY

Full-time - Entry Level

Simpsonville, KY

Administrative and Support Services

About the position

We are seeking a dedicated and skilled Bilingual Receptionist to join our team. This role is essential in providing excellent customer service and ensuring smooth office operations. The ideal candidate will be fluent in both English and another language, possess strong organizational skills, and have a friendly demeanor. As the first point of contact for clients and visitors, you will play a crucial role in representing our organization.

Responsibilities

• Greet and assist clients and visitors in a professional manner, ensuring a welcoming environment.
• Manage incoming calls, directing them to the appropriate personnel while maintaining excellent phone etiquette.
• Schedule appointments and manage calendars for staff members, ensuring efficient time management.
• Perform various administrative tasks including filing, data entry, and maintaining office supplies.
• Handle correspondence and communication in both English and Spanish.
• Support office management tasks to ensure smooth daily operations.
• Maintain confidentiality of sensitive information while assisting with client inquiries.
• Collaborate with team members to improve office processes and enhance customer service.

Requirements

• Fluency in English and at least one other language is required.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Excellent time management skills to prioritize tasks effectively in a busy environment.
• Proficient computer literacy.
• Previous experience in an administrative or receptionist role is preferred but not mandatory.
• Exceptional customer service skills with a friendly and professional demeanor.
• Knowledge of office management procedures is a plus.
• Ability to maintain professionalism under pressure while providing support as a personal assistant when necessary.