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Bilingual Receptionist

$31,200 - $33,280/Yr

Confidential - Harvey, LA

posted 2 months ago

Full-time - Entry Level
Onsite - Harvey, LA

About the position

The Bilingual Receptionist position at a law firm in Harvey, LA, serves as the first point of contact for clients, outside attorneys, and vendors. This role is crucial for maintaining a professional office environment and ensuring effective communication within the firm. The receptionist will handle various administrative tasks, including managing phone calls, greeting visitors, and supporting office staff.

Responsibilities

  • Answer incoming calls and direct them to the appropriate person.
  • Take detailed and informative messages when necessary.
  • Greet visitors and clients as they walk into the office.
  • Retrieve and sort mail and packages.
  • Disperse outgoing mail.
  • Monitor faxes and email to the appropriate person, daily.
  • Handle incoming process service with the Office Administrator.
  • Schedule rides for clients when requested.
  • Keep the office looking clean and professional, including daily cleaning of the lobby, conference room, and kitchen.
  • Prepare refreshments for depositions or meetings when requested.
  • Provide support to the Office Administrator, paralegals, and other staff when requested.

Requirements

  • High School Diploma or GED equivalent.
  • Multi-line phone experience.
  • Ability to handle high call volumes.
  • Great attention to detail.
  • Customer service experience.
  • Incredible patience when dealing with clients.
  • Ability to stay organized.
  • Knowledge of Microsoft Office.
  • Good phone etiquette skills.
  • Knowledge of office machines.
  • Law firm experience is a plus.

Nice-to-haves

  • Bilingual in Spanish as a second language.
  • 1 year of customer service experience.

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
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