Bilingual Shipping & Receiving Clerk

About the position

The position involves obtaining and processing product orders, which includes receiving deliveries, registering them, and distributing packages and letters within the company. The role also requires maintaining the company stockroom by organizing, cleaning, and cataloging items on a regular basis. Additionally, the individual will schedule large shipments and plan logistics to ensure that there is sufficient storage space for incoming items and staff on hand to manage the shipments. Keeping files of goods shipped and received by preparing regular shipping and receiving reports for managers is also a key responsibility. The position requires handling issues arising in shipping or inventory handling, ensuring adherence to environmental management and systems, and troubleshooting shipping issues and customer complaints that arise and working to solve them. The individual will also be responsible for placing merchandise in a warehouse or storage facility by packaging, lifting items as necessary, and operating forklifts and pallet jacks for large goods.

Responsibilities

• Obtain and process product orders, including receiving deliveries, registering them, and distributing packages and letters within the company
• Maintain the company stockroom through organizing, cleaning, and cataloging items on a regular basis
• Schedule large shipments and plan logistics to ensure that there is sufficient storage space for incoming items and staff on hand to manage the shipments
• Keep files of goods shipped and received by preparing regular shipping and receiving reports for managers
• Handle issues arising in shipping or inventory handling
• Ensure adherence to environmental management and systems
• Troubleshoot shipping issues and customer complaints that arise and work to solve them
• Place merchandise in a warehouse or storage facility by packaging, lifting items as necessary, operating forklifts and pallet jacks for large goods

Requirements

• Strong interpersonal and communication skills
• Excellent organization and administrative skills
• Integrity and leadership skills
• Exemplary customer care skills
• Good analytical and problem solving skills
• Strong computer skills
• Ability to operate warehouse machinery such as forklifts
• Detail-oriented and multitasking skills