Bilingual/Spanish Clerical position / Front desk receptionist

Unclassified - Bellingham, WA

Full-time - Entry Level

Bellingham, WA

About the position

The Bilingual/Spanish Clerical position serves as the primary point of contact for clientele, providing essential clerical and administrative support. This role is designed for individuals who are not only bilingual in Spanish but also possess a strong commitment to advocating for people with disabilities. The ideal candidate will be eager to grow into increasing responsibilities and opportunities while working with a diverse clientele. This position requires excellent verbal and written communication skills, as well as the ability to develop strong working relationships with a well-established team. The candidate must demonstrate a high level of interpersonal skills to handle sensitive and confidential situations and documentation effectively. In this fast-paced environment, the successful candidate will be expected to take initiative and manage changing priorities efficiently. Attention to detail is crucial, as the role involves multitasking and problem-solving while ensuring accuracy in all tasks. Proficiency in MS Office is required, along with the ability to type at least 50 words per minute. A minimum of one year of front desk or office experience is necessary to qualify for this position. The role is not just about performing clerical duties; it also involves being a proactive member of the team, contributing to a positive work environment, and ensuring that all client interactions are handled with professionalism and care.

Responsibilities

• Serve as the primary point of contact for clientele.
• Answer multi-line phones and direct calls appropriately.
• Develop working relationships with team members and management.
• Handle sensitive and confidential situations and documentation.
• Take initiative and manage changing priorities effectively.
• Multitask and problem-solve in a fast-paced environment.
• Ensure accuracy and attention to detail in all tasks.

Requirements

• Bilingual in Spanish and English.
• Experience with answering multi-line phones.
• Excellent verbal and written communication skills.
• Proven ability to develop working relationships with a team.
• High level of interpersonal skills for sensitive situations.
• Demonstrated ability to take initiative and manage priorities.
• Detail-oriented with excellent follow-through skills.
• Organized and able to meet deadlines.
• Proficient in MS Office applications.
• Typing speed of at least 50 words per minute.
• Minimum of 1 year of front desk or office experience.