Bilingual (Spanish) Retail Sales Associate

$27,581 - $29,058/Yr

Rymco LLC, A Cricket Wireless Authorized Retailer - Portage, IN

Part-time,Full-time - Entry Level

Portage, IN

About the position

The Sales Advocate position at Cricket Wireless involves engaging with customers to provide tailored wireless solutions, showcasing products, and meeting their needs in a fast-paced, commission-driven environment. The role emphasizes customer service excellence, teamwork, and achieving sales targets while contributing to the overall success of the store.

Responsibilities

• Provide outstanding customer service by listening to customer needs and recommending the right products and services.
• Achieve and exceed sales targets and KPIs, including sales of mobile phones, accessories, and service plans.
• Stay up-to-date on the latest Cricket Wireless products, promotions, and services to provide expert guidance to customers.
• Work closely with your team to ensure store goals are met and assist in creating a positive work environment.
• Build long-term relationships with customers through follow-up and exceptional service that turns one-time buyers into loyal, repeat customers.
• Maintain a clean, organized, and welcoming store environment to enhance the customer experience.

Requirements

• Previous experience in retail or commission-based sales is a plus, but eagerness to learn is valued.
• Strong interpersonal skills and a passion for helping customers find solutions.
• Fluency in both English and Spanish is highly preferred.
• Comfort with mobile devices and technology to assist customers in choosing the right products and services.
• Ability to work effectively as part of a team and contribute to a positive, collaborative work environment.

Nice-to-haves

• Bilingual skills in English and Spanish to better serve a diverse customer base.
• Sales experience in a retail environment.

Benefits

• Medical, dental, and vision insurance options
• Paid Time Off
• Employee discounts
• Discounted phone service
• Holidays off on Thanksgiving Day and Christmas Day
• Opportunities for career growth in retail and sales.