AT&T - Charlotte, NC

posted about 2 months ago

Full-time - Entry Level
Charlotte, NC
Telecommunications

About the position

The Bilingual Spanish Retail Sales Consultant position at AT&T involves engaging with customers to provide personalized sales expertise and connect them with the latest technology solutions. This role is pivotal in enhancing the customer experience and meeting sales targets while working in a fast-paced retail environment. The position offers opportunities for career growth within the company, supported by comprehensive training and coaching.

Responsibilities

  • Connect customers to their next solution by simplifying and enhancing the AT&T experience.
  • Use a consultative sales approach to guide customers through their options.
  • Participate in community events and make outbound calls to existing and potential customers.
  • Work a flexible schedule between 9am-9pm, including weekends, to meet customer needs.

Requirements

  • Bilingual in Spanish and English.
  • Strong communication skills.
  • Ability to problem solve and maintain excellent customer experience.
  • Dedication to going above and beyond for customers.

Nice-to-haves

  • Prior retail or customer-facing sales experience.

Benefits

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time off and holidays
  • Sick leave
  • Paid Parental Leave
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories.
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