AT&T - San Mateo, CA

posted about 2 months ago

Full-time - Entry Level
San Mateo, CA
Telecommunications

About the position

The Bilingual Spanish Retail Sales Consultant role at AT&T is designed for individuals who are passionate about technology and customer service. This position involves engaging with customers to provide personalized sales expertise, helping them navigate through AT&T's product offerings. The role emphasizes building meaningful connections with customers while meeting sales targets and earning commissions. The consultant will work in a fast-paced retail environment, adapting to evolving technology and customer needs.

Responsibilities

  • Connect customers to their next solution by simplifying and enhancing the AT&T experience.
  • Use a consultative sales approach to guide customers through their options.
  • Participate in community events and make outbound calls to existing and potential customers.
  • Work a flexible schedule between 9am-9pm, including weekends, to meet customer needs.

Requirements

  • Bilingual in Spanish and English.
  • Strong communication skills.
  • Ability to problem solve and maintain excellent customer experience.
  • Dedication to going above and beyond for customers.

Nice-to-haves

  • Prior retail or customer-facing sales experience.

Benefits

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time off and holidays
  • Sick leave
  • Paid Parental Leave
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Employee Assistance Programs (EAP)
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories.
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