Bilingual Store Manager (Sales, Customer Service)

$55,000 - $125,000/Yr

Freeway Insurance Services America - Eugene, OR

Full-time - Mid Level

Eugene, OR

501-1,000 employees

Insurance Carriers and Related Activities

About the position

The Bilingual Store Manager at Freeway Insurance Services America, LLC is responsible for leading the sales team, driving business growth, and ensuring exceptional customer service. This role involves mentoring team members, managing daily performance targets, and expanding customer relationships to achieve operational goals. The position offers significant financial rewards through commission and bonuses, along with opportunities for career advancement.

Responsibilities

• Lead the sales team's daily performance and targets.
• Expand business by building relationships with existing customers.
• Coach sales team members to deliver consistent customer care.
• Oversee the sales team to achieve operational targets and monitor performance.
• Assist with escalated customer service issues and questions.
• Execute all aspects of Store Operational Excellence (SOE).

Requirements

• Bilingual in English and Spanish preferred.
• Mid-level Property & Casualty License or Personal Lines License preferred.
• 2 or 4 year college degree or equivalent experience/education.
• Previous experience leading, coaching, and mentoring sales teams.
• Understanding of fiduciary duty and maintaining high levels of integrity and ethics.
• Excellent written and verbal communication skills.

Nice-to-haves

• Experience in insurance sales.
• Ambitious professional motivated by opportunities for advancement.

Benefits

• Paid training
• Health insurance
• Dental insurance
• Employee assistance program
• Vision insurance
• 401(k) matching
• Life insurance
• Pet insurance