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Bilingual Subrogation Agent

$39,936 - $39,936/Yr

Wilber Group - Newark, OH

posted 2 months ago

Full-time - Entry Level
Newark, OH

About the position

The Bilingual Subrogation Agent role at Wilber Group involves recovering assets for clients through effective communication and problem-solving. This full-time position offers a starting pay of $19.20 per hour plus uncapped commissions, making it an attractive opportunity for individuals with strong customer service skills and bilingual capabilities in Spanish. The company prides itself on its positive work environment and commitment to employee growth.

Responsibilities

  • Take and place calls to clients to recover assets.
  • Find solutions to client issues and inquiries.
  • Communicate effectively in both English and Spanish.
  • Multi-task across various technical platforms in a fast-paced call center environment.
  • Collaborate with team members to achieve common goals.

Requirements

  • Fluent in reading, writing, and speaking Spanish.
  • High school diploma or GED is required.
  • Proficient in computer usage.
  • Experience in customer service or sales is appreciated.
  • Ability to multi-task in a fast-paced environment.
  • Positive attitude and team player mentality.

Nice-to-haves

  • Experience in collections or accounts receivable.
  • Familiarity with negotiation techniques.

Benefits

  • Uncapped commissions on top of base pay.
  • Opportunities for career growth and development.
  • Recognition as a Great Place to Work Certified office.
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