Bilingual Tax Credit Leasing Agent

$28,080 - $31,200/Yr

Intersolutions - El Paso, TX

Full-time - Entry Level

El Paso, TX

Administrative and Support Services

About the position

The Bilingual Tax Credit Leasing Agent position at InterSolutions involves providing exceptional customer service to current and prospective residents in the apartment leasing sector. The role focuses on engaging with potential tenants, managing leasing paperwork, and ensuring apartments are ready for new residents. This position is ideal for individuals with a background in customer service, sales, or real estate, and requires fluency in both English and Spanish.

Responsibilities

• Greet prospective residents and give tours while determining housing needs and preferences.
• Accurately prepare and assist new residents with all leasing paperwork, including lease move-in packets, applications, lease agreements, and employment and credit checks.
• Collect security deposits, rent, and any other charges associated with resident move-ins.
• Communicate all lease and community policies to new and current residents.
• Follow up with all leads and prospects that did not lease.
• Ensure apartments are move-in ready by inspecting and adding last-minute touches when appropriate.
• Seek out new residents with creative marketing techniques.
• Manage the lease renewal process.
• Respond timely to all calls, emails, and site visits.

Requirements

• Fluency in both English and Spanish.
• Ability to communicate effectively both in writing and verbally.
• Basic computer knowledge including Microsoft Word, Outlook, and Excel.
• Exposure to social media.
• Knowledge of leasing software is a plus, including Yardi, Blue Moon, Onesite, MRI, etc.
• Ability to work weekends as required.

Nice-to-haves

• Previous backgrounds in real estate, retail, sales, leasing, hospitality, or customer service roles.

Benefits

• Online hiring and interview process
• Paid training
• Career coaching
• Permanent placement opportunities
• Referral bonus for referring friends