Bilingual Teller Retail Banker II

$34,278 - $41,205/Yr

Woodforest National Bank - Rantoul, IL

Full-time - Entry Level

Rantoul, IL

Credit Intermediation and Related Activities

About the position

The Bilingual Teller Retail Banker II at Woodforest National Bank plays a crucial role in providing exceptional customer service and support within the retail banking environment. This position involves engaging with customers, processing transactions, and promoting bank products and services to meet their financial needs. The role emphasizes relationship-building and community involvement, reflecting the bank's commitment to serving its customers and communities effectively.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem-solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Requirements

• 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree.
• Must be positive and engaging.
• Must be fluent in English and Spanish.
• High School Diploma or equivalent required.

Nice-to-haves

• Previous in-store banking experience is preferred, but not required.

Benefits

• 11 holidays
• Sick leave accrued at 4.62 hours per pay period (bi-weekly)
• Vacation and paid leave time according to hire date.